04-07-2026, 11:12 AM
Hello,
We are sorry to hear of the issue. It seems that something else is at play here as the TDS GTNXi Pro never deletes any folders; there is no such coding in place.
We recommend that you check the other system settings as we have many users utilizing BeyondATC and the TDS GTNXi Pro without any issue. We think that this is something internal and the TDS is just a coincidence.
We are sorry to hear of the issue. It seems that something else is at play here as the TDS GTNXi Pro never deletes any folders; there is no such coding in place.
We recommend that you check the other system settings as we have many users utilizing BeyondATC and the TDS GTNXi Pro without any issue. We think that this is something internal and the TDS is just a coincidence.