TDS GTN popups blank in XPlane 12

[fischerse]

Hello,

After a failed test in X-Plane, please provide us with the log file from My Documents:
TDSGTNXPlaneLog.txt

As well as the antivirus used.

Not to worry, we will find a solution, we always do.

Sounds good!  

I'm using Norton 360 as my AV.

I've attached the TDSGTNXPlaneLog.txt file.  I noticed an error in the log starting GTN_Simulator.exe.  

I verified the file is there at the specified path (C:\ProgramData\Garmin\Trainers\GTI\Production\GTI__GTN_Xi__21_03\app-21.3.7\bin) and tried starting it manually with double-click.  Nothing happened.  Tried running it as admin.  Same result.  Checked the Windows Event Viewer and see this:

Faulting application name: gtn_simulator.exe, version: 21.3.7.0, time stamp: 0x69123fc0
Faulting module name: KRNL_SIM.dll, version: 21.3.7.0, time stamp: 0x69123f1c
Exception code: 0xc0000409
Fault offset: 0x000febec
Faulting process id: 0x654
Faulting application start time: 0x1DCE2F629FB9347
Faulting application path: C:\ProgramData\Garmin\Trainers\GTI\Production\GTI__GTN_Xi__21_03\app-21.3.7\bin\gtn_simulator.exe
Faulting module path: C:\ProgramData\Garmin\Trainers\GTI\Production\GTI__GTN_Xi__21_03\app-21.3.7\bin\KRNL_SIM.dll
Report Id: 879b93fa-82e0-42eb-b61a-67864e270e6d
Faulting package full name:
Faulting package-relative application ID:

However, I verified again that the Garmin Launcher and avionics sims seem to work OK if I start everything via the Launcher:
C:\Program Files (x86)\Garmin\Trainers\Launcher\Aviation_Trainer_Launcher.exe.

Thanks!

  TDSGTNXPlaneLog.txt (Size: 1.54 KB / Downloads: 1)