Revocation right (Refund Policy)

Last updated: April 04, 2022

We (TDS Sim Software) are in the business of selling digital content (software)

You have the right to revoke this contract within fourteen days without specifying any reasons, if you have not downloaded the purchased software.

The revocation period is fourteen days with effect from the day of the conclusion of the contract.

In order to exercise your revocation right, you must inform us (Tibi Design Studio SRL, E-Mail address: orders@tdssim.com) of your decision to revoke this contract by means of a clear declaration (e.g. a letter sent email).

To safeguard the revocation period, it is sufficient that you send the notification about the exercise of the revocation right before the expiry of the revocation period.

If you have installed the purchsed software, you have waived your right to request a refund. However, we are storngly committed to offer the best possible tech support, hence why we ask that you contact us at support@tdssim.com for assistance with the problem. Each problem is treated on a case-per-case basis.

Consequences of the revocation

If you revoke this contract, we shall repay the payment, which we received from you for the digitally acquired software, within fourteen days from the day on which we received the notification about the revocation of this contract from you. We will use the same means of payment, which you had originally used during the original transaction.